전화 영어 이제 안 떨려요 | 전화·예약·온라인쇼핑·고객센터 100문장

5쪽 중 3쪽 · 알맞은 것을 고르세요

▶ 유튜브에서 보기

1. 무료 배송 되나요?

   1. Is shipping free?
   2. Should we do it over Zoom?
   3. Do you take walk-ins?
   4. This is unacceptable.
   • Do you take walk-ins?예약 없이 가도 되나요?
   • This is unacceptable.이건 말이 안 돼요.
   • Should we do it over Zoom?줌으로 할까요?

2. 배송 중에 파손됐어요.

   1. It arrived damaged.
   2. I'd like to order this.
   3. Got it, thanks.
   4. Let her know it's urgent.
   • I'd like to order this.이거 주문하고 싶어요.
   • Got it, thanks.잘 받았습니다.
   • Let her know it's urgent.급한 일이라고 전해 주세요.

3. 아직 안 왔어요.

   1. Does the color match the photo?
   2. Is there any other option?
   3. It hasn't arrived yet.
   4. The service has been terrible.
   • Does the color match the photo?실물이랑 색이 같아요?
   • Is there any other option?다른 방법 없을까요?
   • The service has been terrible.서비스가 너무 별로예요.

4. 이거 세탁기 돌려도 돼요?

   1. Let me speak to a supervisor.
   2. Is this machine washable?
   3. Let me try again later.
   4. That fixed it, thanks.
   • That fixed it, thanks.덕분에 해결됐어요.
   • Let me speak to a supervisor.책임자 좀 바꿔 주세요.
   • Let me try again later.나중에 다시 걸게요.

5. 해외 배송 되나요?

   1. Everyone tells me something different.
   2. Have a great day.
   3. It won't turn on.
   4. Do you ship internationally?
   • It won't turn on.전원이 안 켜져요.
   • Have a great day.좋은 하루 보내세요.
   • Everyone tells me something different.설명이 다 달라요.

6. 두 개 주문했어요.

   1. What's this regarding?
   2. I ordered two of them.
   3. How can I help you?
   4. It's not what I ordered.
   • It's not what I ordered.주문한 거랑 달라요.
   • What's this regarding?무슨 일로 전화하셨어요?
   • How can I help you?제가 도와드릴까요?

7. 이거 주문하고 싶어요.

   1. What's the earliest you have?
   2. Who's calling, please?
   3. I ordered two of them.
   4. I'd like to order this.
   • Who's calling, please?누구세요?
   • I ordered two of them.두 개 주문했어요.
   • What's the earliest you have?가장 빠른 날이 언제예요?

8. 이 색깔 재고 있어요?

   1. Can I make it an hour later?
   2. Is this color in stock?
   3. Thank you for your time.
   4. I'd like a refund, please.
   • Can I make it an hour later?한 시간 늦출 수 있나요?
   • Thank you for your time.시간 내 주셔서 감사합니다.
   • I'd like a refund, please.환불해 주세요.

9. 주문이 잘 됐나요?

   1. I really appreciate your help.
   2. Did my order go through?
   3. Please don't hang up.
   4. Thanks for calling.
   • I really appreciate your help.도와주셔서 정말 감사해요.
   • Thanks for calling.전화 주셔서 감사합니다.
   • Please don't hang up.끊지 말고 기다려 주세요.

10. 주문한 거랑 달라요.

    1. Please get back to me.
    2. It's not what I ordered.
    3. Did my order go through?
    4. Can I get my money back?
    • Did my order go through?주문이 잘 됐나요?
    • Please get back to me.회신 부탁드립니다.
    • Can I get my money back?돈 돌려받을 수 있나요?

11. 선물 포장 되나요?

    1. Do you ship internationally?
    2. Do you offer gift wrapping?
    3. I ordered two of them.
    4. Can I push it back a day?
    • I ordered two of them.두 개 주문했어요.
    • Can I push it back a day?하루 미룰 수 있을까요?
    • Do you ship internationally?해외 배송 되나요?

12. 결제가 안 돼요.

    1. Are there any openings tonight?
    2. My payment won't go through.
    3. I'll take it in a large.
    4. Can I push it back a day?
    • Can I push it back a day?하루 미룰 수 있을까요?
    • I'll take it in a large.사이즈 라지로 주문할게요.
    • Are there any openings tonight?오늘 밤 자리 있나요?

13. 배송이 많이 늦네요.

    1. It hasn't worked for days.
    2. Want to grab lunch together?
    3. The delivery is really late.
    4. Sorry for the inconvenience.
    • Sorry for the inconvenience.불편을 드려 죄송합니다.
    • It hasn't worked for days.며칠째 안 돼요.
    • Want to grab lunch together?점심 같이 하실래요?

14. 장바구니에 담았어요.

    1. I'll leave a voicemail.
    2. How do I return an item?
    3. I added it to my cart.
    4. I ordered two of them.
    • I ordered two of them.두 개 주문했어요.
    • I'll leave a voicemail.음성 메시지 남길게요.
    • How do I return an item?반품 어떻게 해요?

15. 사이즈 라지로 주문할게요.

    1. I'd like to report an issue.
    2. My payment won't go through.
    3. Can I make it an hour later?
    4. I'll take it in a large.
    • I'd like to report an issue.이 문제 신고하고 싶어요.
    • Can I make it an hour later?한 시간 늦출 수 있나요?
    • My payment won't go through.결제가 안 돼요.

16. 반품 어떻게 해요?

    1. Do you take my insurance?
    2. Can I push it back a day?
    3. What's this regarding?
    4. How do I return an item?
    • What's this regarding?무슨 일로 전화하셨어요?
    • Do you take my insurance?보험 되나요?
    • Can I push it back a day?하루 미룰 수 있을까요?

17. 환불 언제 돼요?

    1. Let me speak to a supervisor.
    2. When will I get my refund?
    3. Can I get my money back?
    4. I'll let you go now.
    • Can I get my money back?돈 돌려받을 수 있나요?
    • Let me speak to a supervisor.책임자 좀 바꿔 주세요.
    • I'll let you go now.그럼 이만 끊을게요.

18. 반품 라벨 좀 보내 주세요.

    1. Please send me a return label.
    2. I'll transfer you now.
    3. Is this machine washable?
    4. Let's go with that.
    • Is this machine washable?이거 세탁기 돌려도 돼요?
    • I'll transfer you now.지금 연결해 드릴게요.
    • Let's go with that.그렇게 해 주세요.

19. 실물이랑 색이 같아요?

    1. Does the color match the photo?
    2. Thanks for checking on that.
    3. I want a full refund.
    4. It's not what I ordered.
    • I want a full refund.전액 환불 받고 싶어요.
    • Thanks for checking on that.확인해 주셔서 감사해요.
    • It's not what I ordered.주문한 거랑 달라요.

20. 주소를 바꿀 수 있나요?

    1. Can I change the delivery address?
    2. Yes, this is he.
    3. Please get back to me.
    4. I'll let you go now.
    • I'll let you go now.그럼 이만 끊을게요.
    • Please get back to me.회신 부탁드립니다.
    • Yes, this is he.네, 접니다.

영어 기초 · 공부법 →